Return Policy

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Our packing and unpacking moving assistance services in the United States are performed at your location. This policy explains cancellations, rescheduling, and refunds for customers in the United States (including California and nationwide).

Cancellation by You

If you need to cancel or reschedule your packing or unpacking booking, please contact us as soon as possible. Cancellations made at least 48 hours before the scheduled service may be eligible for a full refund or reschedule. Cancellations with less notice may be subject to a fee as stated in your booking confirmation.

Cancellation by Us

We may need to cancel or reschedule due to weather, safety, or other reasons beyond our control. In such cases we will notify you and offer a new date or a full refund.

Refunds

If you have already paid and we cancel the packing or unpacking service, we will refund the full amount. If you cancel in accordance with our cancellation terms, we will process the refund within a reasonable period. Refunds are made using the same method of payment when possible.

Service Location

Our packing and unpacking services are performed at your location within the United States. We are based in Garden Grove, California, and serve clients across California and nationwide. Cancellation and refund terms apply regardless of whether your move is local (e.g. within Orange County or California) or long-distance within the United States.

Contact

To cancel, reschedule, or ask about a refund for your packing or unpacking moving assistance service in the United States, contact us using the details on our contact page. Our address is 13032 Cypress St, Garden Grove, CA 92843, United States. We respond to all inquiries related to packing, unpacking, and moving assistance across the United States.